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Back office for businesses across Kenya

Your back office, kept in order.

Keep your till. We run the back office: stock, suppliers, eTIMS invoices and M‑Pesa reconciliation, with a clear report on your desk every month.

  • Remote-first, anywhere in Kenya
  • Open-source software: no licence fees
  • Your data stays yours
Monthly owner's report · SeptemberExample
Sales
KES 1.84M
Gross margin
18.6%
Stock value
KES 2.31M
CheckStatus
M-Pesa till vs. salesReconciled
Bank statementReconciled
Supplier statements (6)
Credit customers2 overdue
eTIMS invoices issued142

What lands on your desk every month: what sold, what's owed, what's missing, and what to reorder.

What we take off your desk

The work behind the counter, done every week.

You keep selling. We keep the records straight, so you always know what you have, what you're owed and what you owe.

Stock and purchasing

Items, prices and stock levels kept current. Reorder lists, expiry and slow-moving stock flagged before they cost you.

eTIMS invoicing

Proper invoices for your business customers, with their KRA PIN, so their expenses validate and they keep buying from you.

M-Pesa and bank reconciliation

Till and bank statements matched against sales every week. Gaps found in days, not at the end of the year.

Suppliers and debtors

Supplier statements checked against your records. Credit customers tracked and reminded, politely and on time.

Monthly owner's report

One clear page: sales, margin, stock value, what's owed and what needs your decision. Ready for you and your accountant.

Hosting, backups and support

Your system hosted and monitored, backed up daily off-site, updated safely. One place to report problems and track fixes.

Reconciliation, shown

Every M-Pesa payment, matched to a sale.

The weekly job most owners never get to. Each payment is traced to the invoice it pays, and anything that doesn't match comes to you as a question, not a surprise at year end.

One week at an example hardware shop
M-Pesa statement
  1. SJ74KQ2X1PJane Wanjiru12,400
  2. SJ74LM8T3COtieno Builders48,750
  3. SJ75AB1R6QPeter Kiprono3,200
  4. SJ75CX0W9DMwangi & Sons61,000
  5. SJ76DQ5N2HGrace Achieng7,800
  6. SJ76FV3K8MKiptoo Farm Supplies23,150
Sales invoices
  1. BD-2026-0129Otieno Builders48,750
  2. BD-2026-0130Mwangi & Sons61,000
  3. BD-2026-0131Jane Wanjiru12,400
  4. BD-2026-0134Peter Kiprono3,200
  5. BD-2026-0136Kiptoo Farm Supplies23,150
  6. BD-2026-0137Chebet Agrovet15,600
5 of 6 payments matched KES 148,500 accounted for 1 payment and 1 unpaid invoice to follow up
How it works

Keep your till. We start behind it.

No disruption at the counter. We set up the back office first and only change your point of sale if and when you want to.

Talk

A 20-minute video call, phone call or visit. We learn how you buy, sell and get paid today, and what costs you the most time.

Set up

We load your items, suppliers and customers, brand your invoices and train your staff. Fixed quote, agreed start date.

Run

Weekly reconciliation, stock checks and supplier follow-up, then your monthly report. You decide; we keep it in order.

Who it's for

Busy owners with stock, suppliers and customers on credit.

Wherever you trade in Kenya. The work runs online, so distance changes nothing, and we come on-site when it genuinely helps.

Supermarkets and minimarts Hardware stores Agrovets Wholesalers Independent petrol stations Solar and electrical contractors
Already running
Modern Power Systems (K) Ltd, a solar and electrical company in Eldoret, prepares its quotations and keeps its day-to-day records on a system we set up and look after.
  • Their website, modernpowersystem.com, built from scratch with its own back end.
  • A supermarket in Eldoret runs its stock and sales documents on a system we set up, connected to its existing till.
  • A mobile app for the same supermarket that keeps working offline and syncs when the network returns.
  • Demos run on sample data. We never show one client's data to another.
Pricing

Clear prices, a fixed quote before any work.

Final prices depend on your number of items, branches and staff. You get it in writing before we start.

Support for your current system

KES 8,000 /month, from
We review it first and tell you honestly whether we can support it
  • Monitored uptime and daily off-site backups
  • Security updates done safely
  • Fixes and small changes within agreed hours
  • Free first look at your setup

Contractors (solar, electrical)

KES 20,000 setup, from
then KES 6,500/month for hosting and support
  • Quotes, jobs, materials and invoices in one place
  • Up to 100 items and 3 document templates
  • One company, one training session
  • Extras quoted before they're done

Weekly back-office work (stock updates, reconciliation, supplier statements, debtor follow-up) is quoted by volume. You own your data and can export all of it at any time.

AI, on a sensible budget

Tell your system what you need. It drafts; you approve.

Most businesses don't need a big AI bill. They need a few jobs done well: quotes drafted from a sentence, questions answered from their own records, customers answered on their website. We set that up on affordable models, with a monthly cap so the cost never surprises you.

  • Drafts only. The assistant prepares quotes and invoices. A person checks and sends them.
  • Your prices, your stock. Figures come from your system, never from the AI's guesswork.
  • Your say on data. We name the AI provider that sees your data, and you agree before anything is switched on.
Talk to us about AI
BackDesk assistantExample
Quote Kamau Farm: 5 kW hybrid solar kit, 2 days installation, delivery to Kitale.
Done. Here's a draft from your price list. Check it, then send it from your system.
QTN-2026-0042Kamau Farm
  1. 5 kW hybrid solar kit1385,000
  2. Installation labour2 days13,000
  3. Delivery to Kitale18,500
Total before taxKES 406,500
Tax is added per item, as your accountant set it up.
Draft · waiting for your approval

AI assistant plans

Inside your back-office system, or on your website. Hard monthly cap, so the bill never surprises you.

PlanRequests a monthPrice
Starterabout 300KES 2,200/month
Businessabout 1,000KES 3,500/month
Proabout 2,500KES 5,500/month

Every plan starts with a 7-day free trial. A request is one question or instruction, including the work to answer it.

AI setup and workflows

For businesses that want AI working in their daily routine without paying for big platforms.

  • AI accounts opened in your name (DeepSeek, Gemini, Claude), with spending limits set
  • Workflows such as reading supplier invoices, answering common customer questions, or a weekly summary
  • Small, task-specific models where they're cheaper and good enough

Fixed quote after a 20-minute call.

Also available

Websites and business email, set up properly.

Customers should find you online and get email from your own name, not a free address. We set both up, keep them running, and every account stays in your name.

Business website

KES 35,000, from
Up to 8 pages, fixed price
  • Built for phones first and quick on mobile data
  • Contact form and WhatsApp button wired to you
  • Your .co.ke or .com domain, registered in your name
  • Agreed launch date; content written with you

Business email

KES 5,000 one-off setup
You pay the email provider directly
  • Google Workspace, Zoho Mail or Microsoft 365: we help you pick what fits your budget
  • Addresses like [email protected]
  • Set up on phones and laptops; old mail moved over
  • Delivery settings done right, so your mail lands in inboxes, not spam

Website care

KES 2,000 /month, from
For sites we build or take over, WordPress included
  • Hosting, security certificate and daily backups
  • Updates and security fixes
  • Small text and photo changes every month
  • Domain renewals tracked, so nothing lapses

Need something built from scratch, like a mobile app or a link between your till and your records? That's where our background is. Tell us what you need and we'll quote it.

Straight answers

What we don't do.

We don't file your taxes.

Your accountant files. We keep the records clean, complete and ready for them.

We don't hold your data hostage.

It's your business record. Ask and you get a full export, whether you stay or leave.

We don't promise savings we can't measure.

We show you where the money and stock go. What you do with it is your call.

Benard Kimani, founder of BackDesk Systems
Benard KimaniFounder, BackDesk Systems
Who you'll work with

You deal with the person who builds and runs your system.

No call centre and no hand-offs. My background is building software from scratch: business apps, payment systems and the links between them. For your back office I start from proven open-source software and shape it to how you work, instead of reinventing what already works. Then I look after it, and I answer when you message.

15 products
Sole developer of a business software suite since 2023: accounts, payments and multi-business hosting
Daily use
Modern Power Systems (K) Ltd runs its quotations and records on a system I set up and look after
19 months
On solar installation sites, so I know how job sites and shop floors actually work
B.Eng.
Electrical and Electronics Engineering, Moi University

Serving businesses across Kenya, on site and remote. More about BackDesk and its founder.

Contact

Let's talk about your business.

Tell us a little about your business and what you need. We'll reply within one working day to set a time that suits you: video call, phone, or in person.

WhatsApp +254 727 981 887
Serving businesses across Kenya, on site and remote
Mon–Sat, 8:00–18:00